All the technical centers of the Omega Scientific group of companies are equipped with workshop repair facilities, an inventory of accessories and spare parts. The engineering service personnel are trained locally and abroad, their skills and knowledge are continuously up to date.
Omega Scientific's policy is to respond to 70% of all fault complaints within 24 hours, and the balance 30% within 48 hours from the time of receipt of the complaint. Priority will be given to customers with signed contract agreements with Omega Scientific Pte Ltd. We reserve the right to not render our services if certain conditions are not met.
Omega Scientific provides three flexible maintenance programs to suit our customers needs. Please refer to us for details on terms and conditions of contract maintenance.