Services

 

All the technical centers of the Omega Scientific group of companies are equipped with workshop repair facilities, an inventory of accessories and spare parts. The engineering service personnel are trained locally and abroad.

The standard response time set up by Omega Scientific is that 70% of all fault complaints are to be responded within 24 hours from the time of the receipt of complaint. The balance 30% is to be attended to within 48 hours from the time of receipt of the complaint. Priority will be given to customers who signed contract agreements with Omega Scientific Pte Ltd. We reserve the right not to render services based on conditions.

Omega Scientific provides three flexible maintenance programs to suit our customers needs. Please refer to us for details on terms and conditions of contract maintenance.

Preventive Maintenance

  • 2 Maintenance Visits
  • Labour charges at current rate
  • Chargeable trouble shooting
  • Chargeable spare parts
  • Intermediate priority of service

 

Emergency Maintenance

  • 2 Maintenance Visits
  • Six problems are included
  • Chargeable technical services after six problem reported 
  • Chargeable spare parts
  • Top priority of service

 

Comprehensive Maintenance

  • 2 Maintenance Visits
  • Unlimited number of problems
  • Limited list of spare parts are included.
  • Limited list of spare parts are on stand-by  
  • Top priority of service.

 

Calibration of Sensors

We provide calibration services for PSI-HIAC liquid particle counters and PSS particle sizing systems. The lead time is within five working days for standard calibration and counts accuracy test.

Test equiments and standards use are traceable to NIST. Liquid particle counters are also available for rental. All rental instruments are calibrated accordingly.
HIAC Sensor CalibrationPSS Sensor Calibration

Earth Leakage Testing

We now provide earth leakage testing for medical instrument in hospitals. Our services are designed to assist you and your medical device manufacturer to comply with strict regulatory guidelines imposed for medical devices. 

You can call us at 67446645 to get a quote for this service. Please inform us the type of the device and we will be on-site to conduct the earth leakage test

 

Contact us for more information on the services we provide.

 

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